Home Services Charity websites Website care and support

Website care, month after month.

Updates, security, monitoring and steady improvements, so your website stays fast, safe and ready for the next appeal.

What it is

A website starts ageing the day it launches. Plugins need updates, content grows, and every appeal asks something new of it.

We look after charity websites month by month: updates tested on a copy before they go live, security monitoring, backups, speed checks, and a round of improvements each month based on what your analytics show.

We support sites we built and sites we inherit, and before each big appeal we test the donation journey end to end.

What’s included

Updates

Core, plugin and theme updates, tested on a copy first.

Security

Monitoring, hardening and fast action if something looks wrong.

Backups

Daily backups kept off the server.

Speed and uptime

Alerts when the site slows down or goes offline.

Content help

A hand with new pages, campaigns and changes.

Pre-appeal checks

The donation journey tested end to end before each big appeal.

Questions

Questions about website care and support.

Can you support a site you didn’t build?

Yes. We start with a review of the site, fix what needs fixing, then look after it month by month.

How do you update safely?

We test every update on a copy of the site first, then apply it to the live site with a backup ready.

Do you help with content as well?

Yes. Care plans can include help with new pages, campaign pages and changes your team needs.

Start a project

Tell us about your next appeal.

Tell us the cause and the deadline. We’ll come back with a plan for how we’d raise for it.